Delivery schedule

Holiday season order cut off and delivery schedule 2023

November 2023

Our holiday season operating hours and supply availability are available below.

Gentech® Generators

• Last deliveries will be on Friday 22 December
• Deliveries throughout Christmas period: Wednesday 27 and Friday 29 December
• No deliveries on closed dates
• Normal deliveries recommence Tuesday 2 January
• Please let us know of any changes to requirements over the Christmas and New Year period by Friday 24 November

Sodium Iodide [I-131] capsules and solutions

• Order cut off for deliveries from Friday 22 December to Wednesday 27 December: 1pm AEDT Thursday 21 December
• Normal deliveries recommence from Wednesday 27 December
• Order cut off for deliveries on Tuesday 2 January: 3pm AEDT Friday 29 December

Lutetium-177 

• Order cut off for deliveries from 19 December: 1pm AEDT Wednesday 6 December
• Order cut off for deliveries from 27 December: 1pm AEDT Wednesday 13 December
• Order cut off for deliveries from Tuesday 2 January: 1pm AEDT Wednesday 20 December

I-123 MIBG

• Last delivery of the year: Thursday 21 December
• Orders must be placed by 5pm AEDT Friday 15 December
• First delivery 2024: Thursday 11 January
• Orders must be placed by 5pm AEDT Thursday 4 January

I-123 Radiochemical

• Last delivery of the year: Tuesday 12 December
• Orders must be placed by 5pm AEDT 7 December
• First delivery of 2024: Wednesday 10 January 
• Orders must be placed by 5pm AEDT Thursday 4 January

Customer Service hours:

Closed:

• Monday 25 December 2023 to Tuesday 26 December 2023
• Monday 1 January 2024

Open:

• Wednesday 27 December 2023 to Friday 29 December 2023
• Tuesday 2 January 2024

Normal business hours and deliveries will recommence on Tuesday 2 January 2024.

For further information contact our Customer Service Team via health@ansto.gov.au or call 1800 251 572.

OPAL 2024 shutdown: update on supply

September 2023

Since we last shared an update regarding the planned shutdown of OPAL in 2024, we’ve been working hard to secure supply options for the nuclear medicine community. 

While this work is still ongoing, we have provided an update below on what we anticipate our supply options will be throughout the planned shutdown. 

Current planned shutdown dates are Monday 18 March 2024 to Friday 5 July 2024, any changes in these dates will be communicated with our stakeholders.

Nuclear Medicine Processing and Distribution Facility maintenance

• For a period of the shutdown (approximately 10 weeks) we will also conduct maintenance on our Nuclear Medicine Processing and Distribution Facility. The current planned dates for this are Monday 18 March 2024 to Friday 24 May 2024.
• Conducting maintenance on two of our key facilities that enable nuclear medicine supply simultaneously will help support reliable supply for Australian patients into the future.
• This maintenance will replace the regular scheduled shutdown of our Nuclear Medicine Processing and Distribution Facility in 2024, which usually occurs in September or October each year.

Product supply

• ANSTO has been working productively with alternative suppliers to source supply for the domestic market during this period.
• We have broadened our supply networks by establishing new supply arrangements with international suppliers.
• These supply arrangements, while always subject to the usual risks of disruptions that can occur in nuclear medicine production, will enable ANSTO to provide some supply of critical nuclear medicine products during the shutdown period.
• Our focus has been on securing alternative supply for Tc-99m generators, I-131 finished products and Lu-177. 
• We’ve been working to minimise disruption wherever possible; however, where ANSTO imports product, we are subject to our suppliers’ product availability and logistics.
• Products that are currently being imported and distributed like Cold Kits (MAA, DTPA and MDP), Iodine-123 MIBG, Iodine-131 MIBG and Gallium-68 generators should not be affected by the shutdown.
• A summary of our nuclear medicine products and their planned availability is below.
• You will notice that supply of Lu-177, bulk I-131, and Cr-51 is due to recommence later in the month of July 2024; these resupply dates align with current supply scheduling and take into consideration the reactor’s restart schedule.