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Sydney - Access
User Access

Sydney Access Proposals

ANSTO’s user office in Sydney offers access to a wide range of world-class research infrastructure including neutron beam instruments, deuteration facilities and accelerators. ANSTO seeks collaboration and partnerships with research organisations, scientific users and commercial users.

User portals

The ANSTO Research Portal is your gateway to all of ANSTO’s research facilities and experience. The ANSTO Research Portal has transitioned to permit merit access submissions to all ANSTO NSW based facilities and capabilities. Previously access to the Australian Centre for Neutron Scattering and the National Deuteration Facility was via the ACNS Customer Portal. The 'Legacy' ACNS Customer Portal will still be used for non-merit access but will eventually be phased from use and data transferred to the ANSTO Research Portal.

All proposals must be submitted in the portal. Prior to submitting your proposal, it is recommended you contact the capability local contact to discuss your requirements and proposal submission. To access ANSTO’s capabilities, proposals must be submitted in one of the following portals: 

Visit the ANSTO Research Portal  

Visit the legacy ACNS Portal

Visit request

ANSTO makes its research infrastructure and capabilities available to the research community and industry through peer-reviewed, collaborative and commercial arrangements. Calls for proposals occur twice a year in March and September. The call deadlines are shown below and are strictly adhered to.

Submit a Visit Request

Call for proposals

The call for proposals deadlines is shown below. The User Office will be able to provide assistance to 5pm on the day of the proposal deadline. Please be aware that the proposal system may experience heavy use in hours leading up to the deadline, so ensure that your proposals are submitted earlier, if possible. 

Proposal round deadlines

2023-1: User access for January- June 2023

  Key Dates
Call for proposals opens 1 March 2022
Call for proposals closes 31 August 2022 11:59pm (AEST)
Users notified November 2022
Capabilities The Centre for Accelerator Science
  Isotope Tracing in Natural Systems
  Nuclear Stewardship
  Biosciences
Application status Open for submissions
How to apply Visit the ANSTO Research Portal

 2023-1: User access for February- June 2023

  Key Dates
Call for proposals opens July 2022
Call for proposals closes 15 September 2022 11:59pm (AEST)
Users notified From November 2022
Access period February to July 2023
Capabilities Australian Centre for Neutron Scattering
  National Deuteration Facility
Application status Open for submissions
How to apply Visit the ANSTO Research Portal

 Proposal submission advice

General tips for creating your proposal
  • To be able to submit a proposal in the portal, you will need to register an account and fill in your personal details. User Profiles WON’T be brought across from the legacy ACNS Customer Portal.  Users will have to create their accounts and it is recommended to use the same details as for the Legacy ACNS Customer Portal. Please do not set up multiple accounts.
  • Discuss your project with relevant ANSTO scientist(s) before selecting capabilities or facilities. ANSTO’s scientists can work with you to develop your proposal, advise on the most appropriate capability or facility selections, help you optimise the use of our capabilities or facilities. See the capabilities section to view the local contacts. 
  • All questions which have a red asterisk * must be answered. You don’t have to complete the questions in sequence, however, you will not be able to submit your proposal if you haven’t answered all of the questions.
  • If you add figures to your proposal use the file upload facility on this page. You may add five (5) files of up to 3MB each. The file formats may be jpeg, jpg, pdf, and png.
  • If the user group has not used ANSTO’s capabilities or facilities before, check the First Time User box.
  • Ensure to include all ANSTO staff who will contribute to this proposal and any people who will be associated with the outputs &/or outcomes of this project.
  • The Principal Research Scientist can only submit the proposal.
  • Save your work frequently to avoid system time-out.
  • Avoid using the 'Back' button in your internet browser as the portal will return an error and you may lose valuable un-saved work. You should only ever use the portal-specific buttons to navigate the portal.
  • Enable Javascript, cookies and pop-ups on your website browser.
Portal user guides

ANSTO Research Portal
This user guide provides information to external merit researchers, commercial clients, scientific collaborators and partners who use the ANSTO Research Portal to submit proposals for access to ANSTO's capabilities and facilities. 

Download the ANSTO Research Portal user guide

ACNS & NDF user guide
This user guide provides information to external merit researchers, commercial clients, scientific collaborators and partners who use the ANSTO Research Portal to submit proposals for access to the Australian Centre for Neutron Scattering and National Deuteration Facility.

Download guide

Contact the Sydney user office

Office Hours Sydney: Monday to Friday 8.00am- 5.00pm