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Customer updates
Health

Customer updates

Health product supply

27 November

Iodine-131

We've identified a potential gap in the production capacity of our overseas partners which may result in a limited supply of Iodine-131 from 14 December. At this stage, there will be no supply for the week beginning 21 December.

ANSTO is using its best efforts to resolve this issue, but we wanted to provide advance notice so you could plan patient treatments. We encourage customers to order early.

Details of future calibrations are below: 

  • Made to order capsules will be calibrated Monday 7 December and available for delivery from Tuesday 8
  • Capsules and solutions for week commencing 14 December, calibrated for 7 December will be available depending on availability of size and stocks - these orders need to be placed by 1 pm Wednesday 9 December
  • A limited quantity of pre-made set size capsules will be available from Monday 14 December
  • We encourage customers to order early for patients requiring Iodine-131 for the week commencing 14 December

 

Monday 30 November calibration
Delivery Order cut-off (AEDT)
Tuesday 1 December Monday 30 November 1 pm
Wednesday 2 December Tuesday 1 December 1 pm
Thursday 3 December Wednesday 2 December 1 pm
Friday 4 December Wednesday 2 December 1 pm
Monday 7 December Wednesday 2 December 1 pm

 

Monday 7 December calibration
Delivery Order cut-off (AEDT)
Tuesday 8 December Monday 7 December 1 pm
Wednesday 9 December Tuesday 8 December 1 pm
Thursday 10 December Wednesday 9 December 1 pm
Friday 11 December Wednesday 9 December 1 pm

 

We appreciate that this is a challenging time for all involved, and we will share further information as it becomes available.
 

24 November

ANSTO has made progress in securing the supply of Mo-99 and I-131 from overseas partners. Additional Mo-99 is scheduled to arrive from overseas meaning our schedule will be slightly reworked. 

Timing and product information is below. All arrangements are dependent on supply availability and international flight arrivals.

Domestic

Week commencing 23 November
Product Details
Technetium-99 Generators

Deliveries scheduled to arrive Wednesday will be with customers on Thursday 26 November.

Deliveries scheduled for Friday will arrive on Thursday 26 November and Friday 27 November.

There will be no changes to deliveries due on Monday 30 November.

 

Size:

Imported Mo-99 must be loaded on Generators of ≤80GBq. This applies to calibrations on Monday 30 November.

Customers who may receive a different generator size will be contacted by Customer Service.

Iodine-131 Capsules & Solutions

Made to order capsules were calibrated Monday 23 November and are available for delivery until Friday 27 November.

The cut off for deliveries arriving on Friday 27 November is 1 pm AEDT Wednesday 25 November.

Capsules and solutions calibrated Monday 30 November will be available from the same day.   

Lutetium-177

ANSTO will work with our international partners and logistics suppliers to have Lu-177 available for patient treatment.

Chromium-51

Calibrations are available for 1 November and 1 December.

 

Week commencing 30 November
Product Details
Technetium-99 Generators

Deliveries scheduled to arrive Wednesday will be with customers on Thursday 3 December.

Deliveries for the remainder of the week will be confirmed soon.

 

Size:

Imported Mo-99 must be loaded on Generators of ≤80GBq. This applies to calibrations on Monday 30 November.

Customers who may receive a different generator size will be contacted by Customer Service.

Iodine-131 Capsules & Solutions

Imported supply will arrive the week of 30 November for Monday 7 December calibration.

Deliveries will be available from Tuesday 8 December.  

Lutetium-177

ANSTO will work with our international partners and logistics suppliers to have Lu-177 available for patient treatment.

Chromium-51

Calibrations are available for 1 November and 1 December.

Export

  • Technetium-99 Generators: No supply available for four weeks (to mid-December).
  • Iodine-131 Capsules & Solutions: No calibrations available on 30 November. Future calibrations to be advised.  
  • Chromium-51: Calibrations available for 1 November and 1 December.

 

OPAL scheduled maintenance update

18 November 2020

There will be a delay in the restart of ANSTO's OPAL reactor due to an anomaly identified in scheduled maintenance. This will impact our Health product supply from 23 November onwards. 

The team is currently conducting ongoing inspections and data collection to evaluate and assess the situation fully. As a result, the planned shut-down has been extended to allow for additional tests, inspections and analysis. These will take around two weeks and will help determine when OPAL will restart.

In total, it will be at least four weeks (to mid-December) minimum before full domestic nuclear medicine supply is available. ANSTO is working with multiple overseas suppliers to secure as much product as possible over the period when supply is unavailable.

We will continue to work with the nuclear medicine community in Australia with regard to the distribution and prioritisation of important nuclear medicine across metropolitan, regional, and rural Australia as well as our export customers. We apologise to customers for any inconvenience that supply disruptions will cause.

Plans and securing supply
ANSTO is currently working with the international nuclear medicine community to source supply of Molybdenum-99 and Iodine-131. However, from 30 November even if supply is secured, we expect less than 50 per cent of our usual supply. 

We are doing all we can to close this gap but want to provide as much notice as possible so we can work with you to plan accordingly.

We're here to support you.
We understand the pressure this places on practitioners and their patients. Customer Service will be in contact to outline a tailored supply plan for 23 November onwards. Please reach out with any questions:

Phone: 1800 251 572 or +61 2 9717 9992
Email: health@ansto.gov.au

Updates with more information will be available on our website as soon as it is readily available.

Holiday season delivery schedule

6 November 2020

Thank you for your continued support throughout 2020.

We appreciate planning is key around this time of the year, so we've listed our holiday season open times and delivery schedules below. Normal business hours and deliveries will recommence on Thursday, 2 January 2021.

Customer Service hours

Closed: Friday 25 December, Saturday 26 December, Monday 28 December, Friday 1 January

Open: Tuesday 29 December

Order and delivery schedule

Product Details

Gentech® Generators

Last deliveries: Wednesday 23 December.

 

Deliveries after Christmas: Tuesday 29 and Thursday 31 December.

 

Normal deliveries recommence Monday 4 January.

 

Please let us know of any changes to requirements over the Christmas and New Year period by Friday 27 November.

Iodine 131 capsules and solutions

The order cut off for deliveries from Wednesday 23 to Thursday 31 December: 1 pm AEDT Tuesday 22 December.

 

Normal deliveries recommence Monday 4 January.

Lutetium

The order cut off for deliveries from 21 December: 1 pm AEDT Thursday 10 December.

 

There will be no production run or backup supply for the week commencing 28 December.

 

The order cut off for deliveries week from 4 January: 1 pm AEDT Wednesday 23 December.

Iodine 123 MIBG 

Last calibration of the year: Thursday 17 December.

First calibration 2021: Thursday, 7 January.

 

An update on new ordering dates will be provided shortly.

Iodine 123 Radiochemical

Last calibration of the year: Tuesday 8 December. Orders must be placed by 4 pm AEDT 4 December.

 

First calibration 2021: Wednesday, 13 January. Orders must be placed by 5 pm AEDT Tuesday 22 December.

 

An update on new ordering dates will be provided shortly.

Gallium 67 Last calibration of the year: Thursday 17 December.

 

If you have any questions, please reach out to Customer Service.

Health customer service team

 

If you have any further questions please get in touch with our customer service team.